Franklin Park Sonterra Assisted Living

Is Franklin Park Sonterra Assisted Living licensed by Texas HHSC?

Yes. Franklin Park Sonterra Assisted Living holds Texas HHSC assisted living license #147405, a Type B license for 70 residents at 18323 Sonterra Place, San Antonio. HHSC lists the license status as "Licensed", with the current term running June 1, 2025 through June 1, 2028.

Open Franklin Park Sonterra Assisted Living's official HHSC TULIP record (license, inspections, enforcement) →

At more than 16 years on the HHSC rolls, this is one of the longer-licensed communities in the metro.

Does Franklin Park Sonterra Assisted Living offer memory care under its Texas license?

Franklin Park Sonterra Assisted Living is licensed Type B, so it may care for residents who need staff help to evacuate and need attendance at night, but its HHSC license shows no Alzheimer's certification.

Without that certificate a Texas facility should not market a dedicated memory care unit. Many Type B communities still accept residents with mild cognitive impairment; ask directly how the staff would handle wandering or exit-seeking, and at what point they would ask for a move.

What did HHSC inspectors find at Franklin Park Sonterra Assisted Living?

Franklin Park Sonterra Assisted Living's HHSC TULIP record lists 4 cited findings between April 10, 2019 and October 9, 2026: 2 from health (care) inspections and 2 from life safety code (fire and building) inspections. The most recent HHSC visit closed on October 9, 2026.

The most recent findings, in HHSC's own words:

• Health Visit, October 9, 2026: The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
• Health Visit, October 9, 2026: The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
• Life Safety Code, April 10, 2019: The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities. (corrected May 29, 2019)
• Life Safety Code, April 10, 2019: The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities. (corrected June 1, 2019)

For context, the median for San Antonio-area assisted living communities with 50 or more beds is 7 cited findings on the current TULIP record. A finding is a cited rule, not necessarily harm to a resident; life safety findings are often fire-door, sprinkler or exit-sign items. Read the health findings first, and ask the administrator what changed after each one.

Has Texas HHSC taken enforcement action against Franklin Park Sonterra Assisted Living?

No. The enforcement section of Franklin Park Sonterra Assisted Living's HHSC TULIP record shows no administrative penalties or other enforcement actions as of October 24, 2026.

Who owns and operates Franklin Park Sonterra Assisted Living?

HHSC lists Fam Sonterra Ltd (limited partnership) as the license holder for Franklin Park Sonterra Assisted Living, with Franklin Apartment Management, Ltd as the management company.

The same management company is on the HHSC record for 2 other licensed assisted living facilities in the five-county area: Franklin Park Alamo Heights (San Antonio), Franklin Park Boerne Assisted Living (Boerne). Comparing their inspection records side by side shows how consistently the operator runs its buildings.

Where is Franklin Park Sonterra Assisted Living located in the San Antonio area?

Franklin Park Sonterra Assisted Living is at 18323 Sonterra Place in San Antonio (78258), Bexar County, in the Stone Oak and US-281 North corridor. HHSC lists 25 other licensed assisted living facilities within five miles.

This part of far-north San Antonio grew up along US-281 and Loop 1604 over the last three decades. Methodist Hospital Stone Oak and North Central Baptist Hospital serve the corridor, and most adult children visiting from the North Side or from Comal County can reach it without going through downtown.

Closest licensed assisted living by straight-line distance:

• Cornerstone Assisted Living (Type B, 6 beds, San Antonio) — 0.7 mi
• Seasons Alzheimer's Care & Assisted Living (Type B, 67 beds, San Antonio) — 1.1 mi
• Independence Hill Assisted Living (Type A, 115 beds, San Antonio) — 1.1 mi
• Mentis Neuro Health (Type B, 24 beds, San Antonio) — 1.5 mi
• The Laurels in Stone Oak (Type A, 62 beds, San Antonio) — 1.5 mi

More about care options in San Antonio assisted living and San Antonio memory care.

How much does assisted living at Franklin Park Sonterra Assisted Living cost?

HHSC does not publish prices, and Franklin Park Sonterra Assisted Living sets its own rates, so get a written quote. As a benchmark, our 2026 San Antonio cost guide puts most local assisted living between about $3,800 and $5,500 a month, and memory care typically adds $1,000 to $2,000 a month on top of that.

• Ask for the base rent and the care-level fee separately; most San Antonio communities price care in tiers, so two communities with the same advertised rate can differ by hundreds of dollars once care is added.
• Ask what the last two annual increases were, in percent, and whether care fees can change mid-year after a reassessment.
• The 2024 Genworth and CareScout Cost of Care Survey put the national median for assisted living at $70,800 a year, so the San Antonio market remains below the national figure even after recent increases.
• Franklin Park Sonterra Assisted Living's TULIP record shows it does not accept Medicaid. If STAR+PLUS HCBS may be needed later, ask what happens to a resident who spends down savings.

See the San Antonio assisted living cost guide and the memory care cost guide for the detail.

How should families evaluate Franklin Park Sonterra Assisted Living before signing?

Start with the HHSC record, then test it in person: the most useful questions for Franklin Park Sonterra Assisted Living come straight from its Type B license, its 4 cited inspection findings and its enforcement history.

• At 70 beds this is a smaller community, so turnover of a single nurse or administrator matters; ask how long the current leadership has been in place.
• Visit twice, once unannounced near a mealtime, and talk to a resident's family member if you can.

Questions to ask on a tour of Franklin Park Sonterra Assisted Living

1. How are medication errors tracked and reported?
2. Do you have Spanish-speaking caregivers on every shift?
3. Which hospital do residents usually go to, and who goes with them?
4. Which care needs would require my parent to move out?
5. What is included in the base rate, and what costs extra?
6. Do you accept VA Aid and Attendance or long-term care insurance billing?

Our San Antonio tour checklist has the full list.

Related questions

• How do I verify a Texas assisted living license with HHSC?
• What are the Type B memory care requirements in Texas?
• How do I file a complaint with HHSC about an assisted living facility?
• Which other assisted living communities are licensed near San Antonio?
• What does assisted living in San Antonio involve?

Frequently asked questions