Prime Home Health, LLC is a Medicare-certified home health agency based at 7800 W IH-10 Suite 100 in San Antonio, TX 78230. Medicare first certified it in 2004, 22 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Texas average of 3. It beats the Texas average on 9 of the measures Medicare publishes and trails on none.
What is Prime Home Health, LLC's Medicare record?
| Agency | Prime Home Health, LLC |
|---|---|
| Address | 7800 W IH-10 Suite 100, San Antonio, TX 78230 |
| Phone | (210) 251-4973 |
| Medicare provider number (CCN) | 453194 |
| Ownership | Proprietary |
| Medicare-certified since | 11/18/2004 |
How does Prime Home Health, LLC score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Prime Home Health, LLC. It is better than the Texas average on 9 and worse on 0.
| Measure | Prime Home Health, LLC | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 99.5% | 96.9% | 96.6% | About the same |
| Got better at walking or moving around | 92.3% | 86.5% | 88.6% | Better |
| Got better at getting in and out of bed | 93.1% | 86.7% | 89.8% | Better |
| Got better at bathing | 96.1% | 88.8% | 90.7% | Better |
| Breathing improved | 94.7% | 87.4% | 91.5% | Better |
| Got better at taking medicines correctly | 92.2% | 86.5% | 88.3% | Better |
| Medication issues addressed on time | 99.5% | 94.9% | 94.4% | Better |
| Flu shot status checked | 80.8% | 63.8% | 63.3% | Better |
| Met expected function at discharge | 72.7% | 64.5% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.3% | 1.1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, met expected function at discharge and got better at bathing.
What do patients say about Prime Home Health, LLC?
77% of surveyed patients said they would definitely recommend Prime Home Health, LLC, based on 268 completed surveys. The Texas average is 80%.
| Survey question | Prime Home Health, LLC | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 90% | 89% | About the same |
| Team communicated well | 85% | 86% | 86% | About the same |
| Team discussed medicines, pain and home safety | 80% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 88% | 87% | 85% | About the same |
| Would definitely recommend the agency | 77% | 80% | 79% | Worse |
Do Prime Home Health, LLC's patients end up back in the hospital?
Medicare rates Prime Home Health, LLC better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 82.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 10.2% |
Which home health services does Prime Home Health, LLC provide, and which does it not?
Prime Home Health, LLC reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Prime Home Health, LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which San Antonio-area ZIP codes does Prime Home Health, LLC serve?
Prime Home Health, LLC tells Medicare it serves 77 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties, out of 110 in total.
- 78002
- 78023
- 78070
- 78073
- 78101
- 78108
- 78109
- 78112
- 78123
- 78124
- 78130
- 78132
- 78133
- 78148
- 78152
- 78154
- 78155
- 78163
- 78201
- 78202
- 78203
- 78204
- 78205
- 78207
- 78208
- 78209
- 78210
- 78211
- 78212
- 78213
- 78214
- 78215
- 78216
- 78217
- 78218
- 78219
- 78220
- 78221
- 78222
- 78223
- 78224
- 78225
- 78226
- 78227
- 78228
- 78229
- 78230
- 78231
- 78232
- 78233
- 78234
- 78235
- 78237
- 78238
- 78239
- 78240
- 78242
- 78244
- 78245
- 78247
- 78248
- 78249
- 78250
- 78251
- 78252
- 78253
- 78254
- 78255
- 78256
- 78257
- 78258
- 78259
- 78260
- 78261
- 78263
- 78264
- 78266
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Prime Home Health, LLC before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve San Antonio, TX?
These Medicare-certified agencies are also based in or near San Antonio.
- Accentcare Home Health of Texas — 4.5 of 5 stars
- Capitol Home Health — 4.5 of 5 stars
- Atlas Health, LLC — 3.5 of 5 stars
- Carter Healthcare — 3.5 of 5 stars
- Continucare Home Health Inc — 3 of 5 stars
- Superior Home Health of San Antonio LLC — 2 of 5 stars
All Medicare-certified home health agencies in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Prime Home Health, LLC Medicare-certified?
Yes. Prime Home Health, LLC is certified by Medicare under provider number 453194 and has been since 2004. Original Medicare pays certified agencies directly for covered home health care.
What is Prime Home Health, LLC's Medicare star rating?
4.5 out of 5 for quality of patient care. The Texas average is 3. Its patient survey rating is 3 out of 5.
Does Prime Home Health, LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
