Choice Health at Home is a Medicare-certified home health agency based at 401 Isom Rd. Ste 140 E in San Antonio, TX 78216. Medicare first certified it in 2002, 24 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Texas average of 3. Its strongest result against the Texas average is breathing improved; its weakest is flu shot status checked.
What is Choice Health at Home's Medicare record?
| Agency | Choice Health at Home |
|---|---|
| Address | 401 Isom Rd. Ste 140 E, San Antonio, TX 78216 |
| Phone | (210) 403-0901 |
| Medicare provider number (CCN) | 679145 |
| Ownership | Proprietary |
| Medicare-certified since | 06/27/2002 |
How does Choice Health at Home score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Choice Health at Home. It is better than the Texas average on 6 and worse on 2.
| Measure | Choice Health at Home | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 97.5% | 96.9% | 96.6% | About the same |
| Got better at walking or moving around | 90.1% | 86.5% | 88.6% | Better |
| Got better at getting in and out of bed | 90.7% | 86.7% | 89.8% | Better |
| Got better at bathing | 92.4% | 88.8% | 90.7% | Better |
| Breathing improved | 92.5% | 87.4% | 91.5% | Better |
| Got better at taking medicines correctly | 89.2% | 86.5% | 88.3% | About the same |
| Medication issues addressed on time | 87.2% | 94.9% | 94.4% | Worse |
| Flu shot status checked | 43% | 63.8% | 63.3% | Worse |
| Met expected function at discharge | 67.7% | 64.5% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.3% | 1.1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: breathing improved, got better at getting in and out of bed and got better at bathing.
Where it trails: flu shot status checked and medication issues addressed on time.
What do patients say about Choice Health at Home?
70% of surveyed patients said they would definitely recommend Choice Health at Home, based on 162 completed surveys. The Texas average is 80%.
| Survey question | Choice Health at Home | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 87% | 90% | 89% | Worse |
| Team communicated well | 81% | 86% | 86% | Worse |
| Team discussed medicines, pain and home safety | 77% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 79% | 87% | 85% | Worse |
| Would definitely recommend the agency | 70% | 80% | 79% | Worse |
Do Choice Health at Home's patients end up back in the hospital?
Medicare rates Choice Health at Home better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 85.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 8.8% |
Which home health services does Choice Health at Home provide, and which does it not?
Choice Health at Home reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Choice Health at Home? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which San Antonio-area ZIP codes does Choice Health at Home serve?
Choice Health at Home tells Medicare it serves 72 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties, out of 117 in total.
- 78002
- 78023
- 78070
- 78073
- 78101
- 78108
- 78109
- 78112
- 78124
- 78130
- 78132
- 78133
- 78148
- 78152
- 78154
- 78155
- 78163
- 78201
- 78202
- 78203
- 78204
- 78207
- 78209
- 78210
- 78211
- 78212
- 78213
- 78214
- 78216
- 78217
- 78218
- 78219
- 78220
- 78221
- 78222
- 78223
- 78224
- 78225
- 78226
- 78227
- 78228
- 78229
- 78230
- 78231
- 78232
- 78233
- 78235
- 78237
- 78238
- 78239
- 78240
- 78242
- 78244
- 78245
- 78247
- 78248
- 78249
- 78250
- 78251
- 78252
- 78253
- 78254
- 78255
- 78256
- 78257
- 78258
- 78259
- 78260
- 78261
- 78263
- 78264
- 78266
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Choice Health at Home before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Choice Health at Home followed up with the doctor on time in 87.2% of cases (Texas average 94.9%). Ask who makes that call and how quickly.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve San Antonio, TX?
These Medicare-certified agencies are also based in or near San Antonio.
- Amedisys Home Health — 4.5 of 5 stars
- Mmcare — 4 of 5 stars
- San Antonio Home Health — 4 of 5 stars
- Mission Home Health — 3.5 of 5 stars
- Summit Home Health Care — 2.5 of 5 stars
- Touchstone Health — 2.5 of 5 stars
All Medicare-certified home health agencies in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Choice Health at Home Medicare-certified?
Yes. Choice Health at Home is certified by Medicare under provider number 679145 and has been since 2002. Original Medicare pays certified agencies directly for covered home health care.
What is Choice Health at Home's Medicare star rating?
3.5 out of 5 for quality of patient care. The Texas average is 3. Its patient survey rating is 3 out of 5.
Does Choice Health at Home provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
