Caprock Home Health Services Inc is a Medicare-certified home health agency based at 4242 Woodcock Dr Ste 207 in San Antonio, TX 78228. Medicare first certified it in 1994, 32 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Texas average of 3. Its strongest result against the Texas average is flu shot status checked; its weakest is met expected function at discharge.
What is Caprock Home Health Services Inc's Medicare record?
| Agency | Caprock Home Health Services Inc |
|---|---|
| Address | 4242 Woodcock Dr Ste 207, San Antonio, TX 78228 |
| Phone | (210) 225-7003 |
| Medicare provider number (CCN) | 458001 |
| Ownership | Proprietary |
| Medicare-certified since | 03/29/1994 |
How does Caprock Home Health Services Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Caprock Home Health Services Inc. It is better than the Texas average on 2 and worse on 7.
| Measure | Caprock Home Health Services Inc | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 100% | 96.9% | 96.6% | Better |
| Got better at walking or moving around | 64.5% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 67.7% | 86.7% | 89.8% | Worse |
| Got better at bathing | 81% | 88.8% | 90.7% | Worse |
| Breathing improved | 68.1% | 87.4% | 91.5% | Worse |
| Got better at taking medicines correctly | 81.1% | 86.5% | 88.3% | Worse |
| Medication issues addressed on time | 92.7% | 94.9% | 94.4% | About the same |
| Flu shot status checked | 80.6% | 63.8% | 63.3% | Better |
| Met expected function at discharge | 42.3% | 64.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.8% | 1.1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked and started care on time.
Where it trails: met expected function at discharge, got better at walking or moving around and breathing improved.
What do patients say about Caprock Home Health Services Inc?
78% of surveyed patients said they would definitely recommend Caprock Home Health Services Inc, based on 22 completed surveys. The Texas average is 80%.
| Survey question | Caprock Home Health Services Inc | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 78% | 90% | 89% | Worse |
| Team communicated well | 75% | 86% | 86% | Worse |
| Team discussed medicines, pain and home safety | 70% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 80% | 87% | 85% | Worse |
| Would definitely recommend the agency | 78% | 80% | 79% | About the same |
Do Caprock Home Health Services Inc's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Caprock Home Health Services Inc: the number of patient episodes was too small to report.
Which home health services does Caprock Home Health Services Inc provide, and which does it not?
Caprock Home Health Services Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and medical social work. It does not report offering home health aide.
| Service | Offered by Caprock Home Health Services Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which San Antonio-area ZIP codes does Caprock Home Health Services Inc serve?
Caprock Home Health Services Inc tells Medicare it serves 51 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties, out of 52 in total.
- 78002
- 78101
- 78108
- 78109
- 78148
- 78154
- 78201
- 78202
- 78204
- 78205
- 78207
- 78208
- 78209
- 78210
- 78212
- 78213
- 78214
- 78216
- 78218
- 78219
- 78220
- 78221
- 78222
- 78223
- 78224
- 78225
- 78227
- 78228
- 78229
- 78230
- 78231
- 78232
- 78233
- 78237
- 78238
- 78239
- 78240
- 78242
- 78244
- 78245
- 78247
- 78248
- 78249
- 78250
- 78251
- 78252
- 78253
- 78254
- 78256
- 78258
- 78259
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Caprock Home Health Services Inc before starting care?
Ask what 'done' looks like
42.3% of patients reached the level of function Medicare expected by discharge (Texas average 64.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how often the therapist actually comes
64.5% of its patients got better at walking or moving around, against 86.5% across Texas. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask about breathing and oxygen management
68.1% of patients had less shortness of breath by the end of care (Texas average 87.4%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve San Antonio, TX?
These Medicare-certified agencies are also based in or near San Antonio.
- American Medical Home Health Services - San Antonio LLC — 4.5 of 5 stars
- S. A. Nurses Home Health Agency — 4.5 of 5 stars
- Centerwell Home Health — 4 of 5 stars
- Soft Touch Home Care Inc — 4 of 5 stars
- Klarus Home Care — 3.5 of 5 stars
- Alomega Home Health Care LLC — 2 of 5 stars
All Medicare-certified home health agencies in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Caprock Home Health Services Inc Medicare-certified?
Yes. Caprock Home Health Services Inc is certified by Medicare under provider number 458001 and has been since 1994. Original Medicare pays certified agencies directly for covered home health care.
What is Caprock Home Health Services Inc's Medicare star rating?
2.5 out of 5 for quality of patient care. The Texas average is 3.
Does Caprock Home Health Services Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and medical social work.
