Advocate Home Care is a Medicare-certified home health agency based at 311 W. Laurel, Suite 201 in San Antonio, TX 78212. Medicare first certified it in 2003, 23 years ago. Medicare rates its quality of patient care at 1.5 out of 5 stars, below the Texas average of 3. It trails the Texas average on 10 of the measures Medicare publishes and beats it on none.
What is Advocate Home Care's Medicare record?
| Agency | Advocate Home Care |
|---|---|
| Address | 311 W. Laurel, Suite 201, San Antonio, TX 78212 |
| Phone | (210) 521-1244 |
| Medicare provider number (CCN) | 679312 |
| Ownership | Proprietary |
| Medicare-certified since | 07/28/2003 |
How does Advocate Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Advocate Home Care. It is better than the Texas average on 0 and worse on 10.
| Measure | Advocate Home Care | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 87.5% | 96.9% | 96.6% | Worse |
| Got better at walking or moving around | 51.8% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 44.1% | 86.7% | 89.8% | Worse |
| Got better at bathing | 52.1% | 88.8% | 90.7% | Worse |
| Breathing improved | 39.7% | 87.4% | 91.5% | Worse |
| Got better at taking medicines correctly | 58.4% | 86.5% | 88.3% | Worse |
| Medication issues addressed on time | 91.2% | 94.9% | 94.4% | Worse |
| Flu shot status checked | 10.7% | 63.8% | 63.3% | Worse |
| Met expected function at discharge | 22.8% | 64.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 2.6% | 1.1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it trails: flu shot status checked, breathing improved and got better at getting in and out of bed.
What do patients say about Advocate Home Care?
Medicare has not published patient survey results for Advocate Home Care. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Advocate Home Care's patients end up back in the hospital?
Medicare rates Advocate Home Care worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 59.8% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 13.8% |
Which home health services does Advocate Home Care provide, and which does it not?
Advocate Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Advocate Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which San Antonio-area ZIP codes does Advocate Home Care serve?
Advocate Home Care tells Medicare it serves 57 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties, out of 72 in total.
- 78002
- 78023
- 78070
- 78073
- 78101
- 78108
- 78109
- 78112
- 78133
- 78148
- 78152
- 78154
- 78155
- 78163
- 78201
- 78203
- 78205
- 78209
- 78210
- 78211
- 78212
- 78213
- 78216
- 78217
- 78219
- 78221
- 78223
- 78224
- 78227
- 78228
- 78229
- 78230
- 78231
- 78232
- 78233
- 78238
- 78239
- 78240
- 78242
- 78244
- 78245
- 78247
- 78248
- 78249
- 78250
- 78251
- 78252
- 78253
- 78254
- 78256
- 78257
- 78258
- 78259
- 78260
- 78261
- 78263
- 78266
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Advocate Home Care before starting care?
Ask about breathing and oxygen management
39.7% of patients had less shortness of breath by the end of care (Texas average 87.4%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask about transfer training
44.1% of patients improved at getting in and out of bed (Texas average 86.7%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask what 'done' looks like
22.8% of patients reached the level of function Medicare expected by discharge (Texas average 64.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve San Antonio, TX?
These Medicare-certified agencies are also based in or near San Antonio.
- Completecare Home Health and Hospice — 3.5 of 5 stars
- Bexar Care Home Health Inc — 2.5 of 5 stars
- Comprehensive Home Health Inc — 5 of 5 stars
- Elara Caring — 5 of 5 stars
- Texas Healthcare Solutions, Inc. — 5 of 5 stars
- Accentcare Home Health of Texas — 4.5 of 5 stars
All Medicare-certified home health agencies in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Advocate Home Care Medicare-certified?
Yes. Advocate Home Care is certified by Medicare under provider number 679312 and has been since 2003. Original Medicare pays certified agencies directly for covered home health care.
What is Advocate Home Care's Medicare star rating?
1.5 out of 5 for quality of patient care. The Texas average is 3.
Does Advocate Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
