Elara Caring is a Medicare-certified home health agency based at 7550 IH-10 West, Suite 720 in San Antonio, TX 78229. Medicare first certified it in 2003, 23 years ago. Medicare rates its quality of patient care at 5 out of 5 stars, above the Texas average of 3. Its strongest result against the Texas average is met expected function at discharge; its weakest is falls with major injury.
What is Elara Caring's Medicare record?
| Agency | Elara Caring |
|---|---|
| Address | 7550 IH-10 West, Suite 720, San Antonio, TX 78229 |
| Phone | (210) 342-9922 |
| Medicare provider number (CCN) | 679275 |
| Ownership | Proprietary |
| Medicare-certified since | 05/28/2003 |
How does Elara Caring score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Elara Caring. It is better than the Texas average on 7 and worse on 1.
| Measure | Elara Caring | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 100% | 96.9% | 96.6% | Better |
| Got better at walking or moving around | 94.5% | 86.5% | 88.6% | Better |
| Got better at getting in and out of bed | 94.6% | 86.7% | 89.8% | Better |
| Got better at bathing | 97.4% | 88.8% | 90.7% | Better |
| Breathing improved | 95% | 87.4% | 91.5% | Better |
| Got better at taking medicines correctly | 96% | 86.5% | 88.3% | Better |
| Medication issues addressed on time | 96.7% | 94.9% | 94.4% | About the same |
| Flu shot status checked | 63.4% | 63.8% | 63.3% | About the same |
| Met expected function at discharge | 79.9% | 64.5% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.9% | 1.1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, got better at taking medicines correctly and got better at bathing.
Where it trails: falls with major injury.
What do patients say about Elara Caring?
71% of surveyed patients said they would definitely recommend Elara Caring, based on 95 completed surveys. The Texas average is 80%.
| Survey question | Elara Caring | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 90% | 89% | About the same |
| Team communicated well | 88% | 86% | 86% | About the same |
| Team discussed medicines, pain and home safety | 88% | 83% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 85% | 87% | 85% | About the same |
| Would definitely recommend the agency | 71% | 80% | 79% | Worse |
Do Elara Caring's patients end up back in the hospital?
Medicare rates Elara Caring better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.1% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.6% |
| Preventable hospital stays during care | Same As National Rate | 8.8% |
Which home health services does Elara Caring provide, and which does it not?
Elara Caring reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide. It does not report offering medical social work.
| Service | Offered by Elara Caring? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which San Antonio-area ZIP codes does Elara Caring serve?
Elara Caring tells Medicare it serves 76 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties, out of 107 in total.
- 78002
- 78023
- 78070
- 78073
- 78101
- 78108
- 78109
- 78112
- 78123
- 78124
- 78130
- 78132
- 78133
- 78148
- 78152
- 78154
- 78155
- 78163
- 78201
- 78202
- 78203
- 78204
- 78205
- 78207
- 78209
- 78210
- 78211
- 78212
- 78213
- 78214
- 78216
- 78217
- 78218
- 78219
- 78220
- 78221
- 78222
- 78223
- 78224
- 78225
- 78226
- 78227
- 78228
- 78229
- 78230
- 78231
- 78232
- 78233
- 78235
- 78236
- 78237
- 78238
- 78239
- 78240
- 78242
- 78244
- 78245
- 78247
- 78248
- 78249
- 78250
- 78251
- 78252
- 78253
- 78254
- 78255
- 78257
- 78258
- 78259
- 78260
- 78261
- 78263
- 78264
- 78266
- 78623
- 78638
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Elara Caring before starting care?
Ask about fall prevention
1.9% of its patients had a fall with a major injury during care, against 1.1% across Texas. Ask for a home safety review at the first visit and what they change after a fall.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve San Antonio, TX?
These Medicare-certified agencies are also based in or near San Antonio.
- Comprehensive Home Health Inc — 5 of 5 stars
- Texas Healthcare Solutions, Inc. — 5 of 5 stars
- Alpine Care Home Health — 4.5 of 5 stars
- All County Home Health and Hospice — 3.5 of 5 stars
- Casa Linda Homecare Inc — 3.5 of 5 stars
- Theracare Home Health — 3.5 of 5 stars
All Medicare-certified home health agencies in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Elara Caring Medicare-certified?
Yes. Elara Caring is certified by Medicare under provider number 679275 and has been since 2003. Original Medicare pays certified agencies directly for covered home health care.
What is Elara Caring's Medicare star rating?
5 out of 5 for quality of patient care. The Texas average is 3. Its patient survey rating is 4 out of 5.
Does Elara Caring provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and home health aide.
