Acara is a Medicare-certified home health agency based at 9514 Console Dr Ste 200 in San Antonio, TX 78229. Medicare first certified it in 2009, 17 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Texas average of 3. Its strongest result against the Texas average is flu shot status checked; its weakest is met expected function at discharge.
What is Acara's Medicare record?
| Agency | Acara |
|---|---|
| Address | 9514 Console Dr Ste 200, San Antonio, TX 78229 |
| Phone | (210) 272-7007 |
| Medicare provider number (CCN) | 747169 |
| Ownership | Proprietary |
| Medicare-certified since | 04/20/2009 |
How does Acara score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Acara. It is better than the Texas average on 1 and worse on 6.
| Measure | Acara | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 93.7% | 96.9% | 96.6% | Worse |
| Got better at walking or moving around | 78.8% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 78.9% | 86.7% | 89.8% | Worse |
| Got better at bathing | 87.3% | 88.8% | 90.7% | About the same |
| Breathing improved | 78.1% | 87.4% | 91.5% | Worse |
| Got better at taking medicines correctly | 85.6% | 86.5% | 88.3% | About the same |
| Medication issues addressed on time | 95.7% | 94.9% | 94.4% | About the same |
| Flu shot status checked | 71.8% | 63.8% | 63.3% | Better |
| Met expected function at discharge | 32.1% | 64.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.7% | 1.1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked.
Where it trails: met expected function at discharge, breathing improved and got better at getting in and out of bed.
What do patients say about Acara?
75% of surveyed patients said they would definitely recommend Acara, based on 43 completed surveys. The Texas average is 80%.
| Survey question | Acara | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 92% | 90% | 89% | About the same |
| Team communicated well | 90% | 86% | 86% | Better |
| Team discussed medicines, pain and home safety | 93% | 83% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 93% | 87% | 85% | Better |
| Would definitely recommend the agency | 75% | 80% | 79% | Worse |
Do Acara's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Acara, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 76.4% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Same As National Rate | 11.8% |
Which home health services does Acara provide, and which does it not?
Acara reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Acara? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which San Antonio-area ZIP codes does Acara serve?
Acara tells Medicare it serves 61 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties, out of 92 in total.
- 78002
- 78023
- 78070
- 78073
- 78101
- 78108
- 78109
- 78130
- 78148
- 78154
- 78155
- 78163
- 78201
- 78202
- 78204
- 78205
- 78207
- 78209
- 78210
- 78211
- 78213
- 78214
- 78216
- 78217
- 78218
- 78220
- 78221
- 78222
- 78223
- 78224
- 78225
- 78227
- 78228
- 78229
- 78230
- 78231
- 78232
- 78233
- 78238
- 78239
- 78240
- 78242
- 78244
- 78245
- 78247
- 78248
- 78249
- 78250
- 78251
- 78252
- 78253
- 78254
- 78255
- 78256
- 78257
- 78258
- 78259
- 78260
- 78261
- 78263
- 78264
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Acara before starting care?
Ask what 'done' looks like
32.1% of patients reached the level of function Medicare expected by discharge (Texas average 64.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about breathing and oxygen management
78.1% of patients had less shortness of breath by the end of care (Texas average 87.4%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask about transfer training
78.9% of patients improved at getting in and out of bed (Texas average 86.7%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve San Antonio, TX?
These Medicare-certified agencies are also based in or near San Antonio.
- Comprehensive Home Health Inc — 5 of 5 stars
- Elara Caring — 5 of 5 stars
- Texas Healthcare Solutions, Inc. — 5 of 5 stars
- Alpine Care Home Health — 4.5 of 5 stars
- All County Home Health and Hospice — 3.5 of 5 stars
- Casa Linda Homecare Inc — 3.5 of 5 stars
All Medicare-certified home health agencies in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Acara Medicare-certified?
Yes. Acara is certified by Medicare under provider number 747169 and has been since 2009. Original Medicare pays certified agencies directly for covered home health care.
What is Acara's Medicare star rating?
2.5 out of 5 for quality of patient care. The Texas average is 3. Its patient survey rating is 4 out of 5.
Does Acara provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
