Poet's Walk San Antonio

Is Poet's Walk San Antonio licensed by Texas HHSC?

Yes. Poet's Walk San Antonio holds Texas HHSC assisted living license #312617, a Type B license for 70 residents at 5438 Presidio Parkway, San Antonio. HHSC lists the license status as "Licensed", with the current term running September 2, 2025 through September 2, 2028.

Open Poet's Walk San Antonio's official HHSC TULIP record (license, inspections, enforcement) →

Does Poet's Walk San Antonio offer memory care under its Texas license?

Yes. Poet's Walk San Antonio holds HHSC Alzheimer's certificate #104882 covering 70 of its 70 licensed beds, valid through September 2, 2028. In Texas that certification is what lets a facility advertise memory care for Alzheimer's and related dementias.

Every licensed bed is in the certified unit, which means Poet's Walk San Antonio operates as a dedicated memory care community rather than assisted living with a memory care wing.

What did HHSC inspectors find at Poet's Walk San Antonio?

Poet's Walk San Antonio's HHSC TULIP record lists 12 cited findings between August 29, 2025 and September 3, 2026: 8 from health (care) inspections and 4 from life safety code (fire and building) inspections. The most recent HHSC visit closed on September 3, 2026.

The most recent findings, in HHSC's own words:

• Health Visit, September 3, 2026: The facility failed to keep current and complete personnel records.
• Health Visit, September 3, 2026: The provider failed to have a written admission agreement between the facility and the resident explaining details concerning services and charges and that also included a statement concerning possible Medicare benefits.
• Health Visit, September 3, 2026: The facility failed to provide every resident's immediate family with the HHSC telephone hotline number to report suspected abuse, neglect, or exploitation and document that the family received it.
• Health Visit, September 3, 2026: The facility failed to ensure that medications were administered according to physician's orders.
• Health Visit, September 3, 2026: The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.
• Health Visit, September 3, 2026: The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
• Health Visit, September 3, 2026: The facility failed to ensure that resident records included the required information and documentation.
• Health Visit, September 3, 2026: The facility failed to have staff sign a statement indicating an employee may be criminally liable for the failure to report abuse, neglect, or exploitation.

4 earlier findings are on the full TULIP record.

For context, the median for San Antonio-area assisted living communities with 50 or more beds is 7 cited findings on the current TULIP record. A finding is a cited rule, not necessarily harm to a resident; life safety findings are often fire-door, sprinkler or exit-sign items. Read the health findings first, and ask the administrator what changed after each one.

Has Texas HHSC taken enforcement action against Poet's Walk San Antonio?

Yes. Poet's Walk San Antonio's HHSC record shows 1 administrative penalty totaling $3,000, most recently $3,000 imposed on August 24, 2026.

• August 24, 2026, Administrative Penalty, $3,000: The facility failed to appropriately supervise the medication regimen of a resident who was incapable of self- administering without assistance. (26 TAC §553.261(a)(2))

An administrative penalty is a fine HHSC imposes after a violation; it does not by itself close a facility or mean residents are unsafe today. Ask the administrator what the plan of correction was and whether HHSC accepted it.

Who owns and operates Poet's Walk San Antonio?

HHSC lists Presidio AL Opco, LLC (limited liability company (llc)) as the license holder for Poet's Walk San Antonio, with Juniper Management LLC as the management company.

Where is Poet's Walk San Antonio located in the San Antonio area?

Poet's Walk San Antonio is at 5438 Presidio Parkway in San Antonio (78249), Bexar County, in the Northwest and North Central side. HHSC lists 32 other licensed assisted living facilities within five miles.

This is the Northwest and North Central side between I-10, Loop 410 and Loop 1604, close to the Medical Center, UTSA and the Dominion. Most of the metro's larger assisted living campuses are within a 15-minute radius of here.

Closest licensed assisted living by straight-line distance:

• Senior Haven Assisted Living (Type B, 8 beds, San Antonio) — 1.2 mi
• The Waterford at Shavano Park (Type A, 120 beds, San Antonio) — 1.8 mi
• The Waterford at Shavano Park (Type B, 30 beds, San Antonio) — 1.8 mi
• Imagine Wellness Assisted Living (Type B, 16 beds, San Antonio) — 2.2 mi
• Greenwood Home Care (Type B, 6 beds, San Antonio) — 2.3 mi

More about care options in San Antonio assisted living and San Antonio memory care.

How much does memory care at Poet's Walk San Antonio cost?

HHSC does not publish prices, and Poet's Walk San Antonio sets its own rates, so get a written quote. As a benchmark, our 2026 San Antonio cost guide puts most local assisted living between about $3,800 and $5,500 a month, and memory care typically adds $1,000 to $2,000 a month on top of that.

• Ask for the base rent and the care-level fee separately; most San Antonio communities price care in tiers, so two communities with the same advertised rate can differ by hundreds of dollars once care is added.
• Ask what the last two annual increases were, in percent, and whether care fees can change mid-year after a reassessment.
• The 2024 Genworth and CareScout Cost of Care Survey put the national median for assisted living at $70,800 a year, so the San Antonio market remains below the national figure even after recent increases.
• Poet's Walk San Antonio's TULIP record shows it does not accept Medicaid. If STAR+PLUS HCBS may be needed later, ask what happens to a resident who spends down savings.

See the San Antonio assisted living cost guide and the memory care cost guide for the detail.

How should families evaluate Poet's Walk San Antonio before signing?

Start with the HHSC record, then test it in person: the most useful questions for Poet's Walk San Antonio come straight from its Type B license, its 12 cited inspection findings and its enforcement history.

• Bring the penalty list above to the tour and ask what changed after each one.
• With 8 health-inspection findings on file, ask to see the most recent HHSC statement of deficiencies and the facility's plan of correction.
• Ask how many hours of dementia training direct-care staff complete, how many staff are awake in the secured unit overnight, and how residents get outdoor time.
• At 70 beds this is a smaller community, so turnover of a single nurse or administrator matters; ask how long the current leadership has been in place.
• Visit twice, once unannounced near a mealtime, and talk to a resident's family member if you can.

Questions to ask on a tour of Poet's Walk San Antonio

1. Which care needs would require my parent to move out?
2. What is included in the base rate, and what costs extra?
3. Do you accept VA Aid and Attendance or long-term care insurance billing?
4. What is the caregiver-to-resident ratio on the overnight shift?
5. Can I see your most recent HHSC inspection report and plan of correction?
6. How much notice do you give before a rate increase?

Our San Antonio tour checklist has the full list.

Related questions

• How do I verify a Texas assisted living license with HHSC?
• What are the Type B memory care requirements in Texas?
• How do I file a complaint with HHSC about an assisted living facility?
• Which other memory care communities are licensed near San Antonio?
• What does memory care in San Antonio involve?

Frequently asked questions