Transcend Hospice is a Medicare-certified hospice based at 8627 Cinnamon Creek Drive Suite 302 I in San Antonio, TX 78240. It has been certified since 2020. It cares for about 33 patients on an average day, making it a small hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. The index flags 1 area where it is worse than the Texas average, starting with gaps in nursing visits longer than 7 days.
What is Transcend Hospice's Medicare record?
| Hospice | Transcend Hospice |
|---|---|
| Address | 8627 Cinnamon Creek Drive Suite 302 I, San Antonio, TX 78240 |
| Phone | (210) 994-5388 |
| Medicare provider number (CCN) | 971555 |
| Ownership | For-Profit |
| Medicare-certified since | 01/31/2020 |
How does Transcend Hospice score on Medicare's Hospice Care Index?
Transcend Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 3 of the indicators below and worse on 1.
| Indicator | Transcend Hospice | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 68.4% | 62% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 3.2% | 7.6% | 7.3% | Better |
| Patients discharged alive after 180 days or more (lower is better) | 31.7% | 36.9% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 9.5% | 12.1% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 1.6% | 2% | 2.1% | About the same |
| Nurse minutes per routine home care day | 10.6 min | 11.6 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 7.8% | 7.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 96.6% | 88.1% | 89.3% | Better |
Separately, 73% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 63.9% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).
What do families say about Transcend Hospice?
69% of family caregivers said they would definitely recommend Transcend Hospice; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Transcend Hospice | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team always communicated well | 80% | 81% | 82% | About the same |
| Team always provided timely help | 72% | 77% | 78% | Worse |
| Team always treated the patient with respect | 87% | 90% | 91% | Worse |
| Right amount of emotional and spiritual support | 81% | 89% | 91% | Worse |
| Patient always got help for pain and symptoms | 73% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 69% | 81% | 83% | Worse |
| Would definitely recommend the hospice | 69% | 83% | 85% | Worse |
Where does Transcend Hospice deliver care, and to whom?
98% of transcend hospice's care is delivered at home and its largest patient group by diagnosis is dementia (26%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 98% |
| In a nursing facility | 1% |
| In a skilled nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 26% |
| Heart and circulatory disease | 26% |
| Other conditions | 17% |
| Cancer | 14% |
| Respiratory disease | 14% |
Which San Antonio-area ZIP codes does Transcend Hospice serve?
Transcend Hospice tells Medicare it serves 55 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.
- 78023
- 78073
- 78101
- 78108
- 78109
- 78124
- 78130
- 78148
- 78154
- 78201
- 78204
- 78205
- 78207
- 78209
- 78210
- 78211
- 78212
- 78213
- 78214
- 78215
- 78216
- 78217
- 78218
- 78219
- 78220
- 78221
- 78222
- 78223
- 78224
- 78225
- 78226
- 78227
- 78228
- 78229
- 78230
- 78231
- 78233
- 78235
- 78237
- 78238
- 78239
- 78240
- 78242
- 78245
- 78247
- 78249
- 78250
- 78251
- 78253
- 78254
- 78258
- 78259
- 78260
- 78263
- 78264
What should you ask Transcend Hospice before choosing it?
Ask how often the nurse visits
68.4% of Transcend Hospice's patients went more than seven days without a nursing visit at some point, against 62% across Texas. Ask for the planned visit schedule in writing and who decides when it changes.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Which other hospices serve San Antonio, TX?
- Christus Vna Hospice San Antonio — Hospice Care Index 10 of 10
- Homage Hospice — Hospice Care Index 10 of 10
- Trinity Hospice — Hospice Care Index 10 of 10
- Transcend Hospice — Hospice Care Index 9 of 10
- Changing Seasons Hospice — Hospice Care Index 7 of 10
- San Antonio Inspire Hospice LLC — Hospice Care Index 6 of 10
All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Transcend Hospice Medicare-certified?
Yes. Transcend Hospice is certified by Medicare under provider number 971555 and has been since 2020.
What is Transcend Hospice's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Texas average is 8.4.
How large is Transcend Hospice?
It cares for about 33 patients on an average day.
