Touchstone Health is a Medicare-certified hospice based at 250 W Nottingham Dr Ste 200 in San Antonio, TX 78209. It has been certified since 2022. It cares for about 38 patients on an average day, making it a small hospice. It scores 6 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. The index flags 4 areas where it is worse than the Texas average, starting with gaps in nursing visits longer than 7 days.
What is Touchstone Health's Medicare record?
| Hospice | Touchstone Health |
|---|---|
| Address | 250 W Nottingham Dr Ste 200, San Antonio, TX 78209 |
| Phone | (210) 541-8884 |
| Medicare provider number (CCN) | A91534 |
| Ownership | Not published |
| Medicare-certified since | 09/28/2022 |
How does Touchstone Health score on Medicare's Hospice Care Index?
Touchstone Health scores 6 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 2 of the indicators below and worse on 4.
| Indicator | Touchstone Health | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 87.9% | 62% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 5.7% | 7.6% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 28.3% | 36.9% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 17% | 12.1% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 7.5% | 2% | 2.1% | Worse |
| Nurse minutes per routine home care day | 7.2 min | 11.6 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 10.6% | 7.6% | 9.6% | Better |
| Patients visited by a nurse in the last 3 days of life | 88.4% | 88.1% | 89.3% | About the same |
Separately, 94.3% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 46.7% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).
What do families say about Touchstone Health?
Medicare has not published family caregiver survey results for Touchstone Health. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.
Where does Touchstone Health deliver care, and to whom?
52% of touchstone health's care is delivered in a skilled nursing facility and its largest patient group by diagnosis is dementia (31%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In a skilled nursing facility | 52% |
| At home | 45% |
| In a nursing facility | 2% |
| Other locations | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 31% |
| Heart and circulatory disease | 21% |
| Other conditions | 19% |
| Cancer | 14% |
| Stroke | 12% |
Which San Antonio-area ZIP codes does Touchstone Health serve?
Touchstone Health tells Medicare it serves 42 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.
- 78070
- 78073
- 78108
- 78132
- 78148
- 78163
- 78202
- 78207
- 78209
- 78210
- 78211
- 78212
- 78213
- 78216
- 78218
- 78219
- 78220
- 78223
- 78224
- 78225
- 78226
- 78228
- 78229
- 78230
- 78232
- 78233
- 78237
- 78238
- 78239
- 78240
- 78244
- 78247
- 78248
- 78249
- 78250
- 78251
- 78253
- 78254
- 78258
- 78260
- 78261
- 78266
What should you ask Touchstone Health before choosing it?
Ask how often the nurse visits
87.9% of Touchstone Health's patients went more than seven days without a nursing visit at some point, against 62% across Texas. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how a crisis at home is handled
17% of its live discharges were followed by a hospital stay and a return to hospice (Texas average 12.1%). Ask who comes to the house in a symptom crisis and how fast.
Ask how long nursing visits last
Its nurses average 7.2 minutes per routine care day, against 11.6 minutes across Texas. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve San Antonio, TX?
- Gentle Partners in Hospice LLC — Hospice Care Index 7 of 10
- Accentcare Hospice & Palliative Care of Texas -San Antonio — Hospice Care Index 10 of 10
- All Seasons Hospice of Texas — Hospice Care Index 10 of 10
- Altus Hospice — Hospice Care Index 10 of 10
- Amedisys Hospice of San Antonio — Hospice Care Index 10 of 10
- Aspen Hospice and Palliative Care — Hospice Care Index 10 of 10
All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Touchstone Health Medicare-certified?
Yes. Touchstone Health is certified by Medicare under provider number A91534 and has been since 2022.
What is Touchstone Health's Hospice Care Index score?
6 out of 10 in the current Medicare data. The Texas average is 8.4.
How large is Touchstone Health?
It cares for about 38 patients on an average day.
