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Three Oaks Hospice: Medicare Hospice Quality Record in San Antonio, TX

Three Oaks Hospice is a Medicare-certified hospice in San Antonio, TX with a Hospice Care Index of 10 out of 10. Visit patterns, family survey answers and…

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Home›In-Home Care›Hospices›Three Oaks Hospice

Three Oaks Hospice is a Medicare-certified hospice based at 9830 Colonnade Boulevard, Suite 470 in San Antonio, TX 78230. It has been certified since 2016. It cares for about 80 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. The index flags 2 areas where it is worse than the Texas average, starting with patients discharged alive after 180 days or more.

10 / 10Hospice Care Index
No rating publishedFamily caregiver survey
80Patients on an average day
2016Medicare-certified since

What is Three Oaks Hospice's Medicare record?

HospiceThree Oaks Hospice
Address9830 Colonnade Boulevard, Suite 470, San Antonio, TX 78230
Phone(210) 780-3003
Medicare provider number (CCN)741626
OwnershipFor-Profit
Medicare-certified since06/27/2016

How does Three Oaks Hospice score on Medicare's Hospice Care Index?

Three Oaks Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 3 of the indicators below and worse on 2.

IndicatorThree Oaks HospiceTexas averageU.S. averagevs. Texas
Gaps in nursing visits longer than 7 days (lower is better)62.4%62%52.4%About the same
Patients discharged alive within 7 days (lower is better)2.9%7.6%7.3%Better
Patients discharged alive after 180 days or more (lower is better)47.6%36.9%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)6.8%12.1%8.5%Better
Live discharge followed by death in hospital (lower is better)1.9%2%2.1%About the same
Nurse minutes per routine home care day11.2 min11.6 min19.9 minAbout the same
Share of skilled nursing minutes given on weekends4.6%7.6%9.6%Worse
Patients visited by a nurse in the last 3 days of life94.3%88.1%89.3%Better

Separately, 93.8% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 61.1% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).

What do families say about Three Oaks Hospice?

72% of family caregivers said they would definitely recommend Three Oaks Hospice; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionThree Oaks HospiceTexas averageU.S. averagevs. Texas
Team always communicated well74%81%82%Worse
Team always provided timely help68%77%78%Worse
Team always treated the patient with respect87%90%91%Worse
Right amount of emotional and spiritual support84%89%91%Worse
Patient always got help for pain and symptoms67%76%76%Worse
Caregivers rated the hospice 9 or 1068%81%83%Worse
Would definitely recommend the hospice72%83%85%Worse

Where does Three Oaks Hospice deliver care, and to whom?

48% of three oaks hospice's care is delivered at home and its largest patient group by diagnosis is dementia (40%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home48%
In a nursing facility28%
Other locations16%
In assisted living8%
Primary diagnosisShare of patients
Dementia40%
Other conditions22%
Respiratory disease12%
Cancer11%
Stroke10%
Heart and circulatory disease7%

Which San Antonio-area ZIP codes does Three Oaks Hospice serve?

Three Oaks Hospice tells Medicare it serves 67 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.

  • 78002
  • 78023
  • 78070
  • 78073
  • 78101
  • 78108
  • 78109
  • 78112
  • 78130
  • 78148
  • 78154
  • 78155
  • 78163
  • 78201
  • 78202
  • 78204
  • 78205
  • 78207
  • 78209
  • 78210
  • 78211
  • 78212
  • 78213
  • 78214
  • 78215
  • 78216
  • 78217
  • 78218
  • 78219
  • 78220
  • 78221
  • 78222
  • 78223
  • 78224
  • 78225
  • 78227
  • 78228
  • 78229
  • 78230
  • 78231
  • 78232
  • 78233
  • 78237
  • 78238
  • 78239
  • 78240
  • 78242
  • 78244
  • 78245
  • 78247
  • 78248
  • 78249
  • 78250
  • 78251
  • 78252
  • 78253
  • 78254
  • 78256
  • 78257
  • 78258
  • 78259
  • 78260
  • 78261
  • 78263
  • 78264
  • 78266
  • 78623

What should you ask Three Oaks Hospice before choosing it?

Ask how eligibility is reviewed

47.6% of its live discharges came after six months or more of care (Texas average 36.9%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask about weekend coverage

4.6% of its nursing time is delivered on weekends (Texas average 7.6%). Ask who is on call Saturday and Sunday and whether routine visits happen then.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Which other hospices serve San Antonio, TX?

All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Three Oaks Hospice Medicare-certified?

Yes. Three Oaks Hospice is certified by Medicare under provider number 741626 and has been since 2016.

What is Three Oaks Hospice's Hospice Care Index score?

10 out of 10 in the current Medicare data. The Texas average is 8.4.

How large is Three Oaks Hospice?

It cares for about 80 patients on an average day.

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