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River City Hospice & Palliative Care: Medicare Hospice Quality Record in San Antonio, TX

River City Hospice & Palliative Care is a Medicare-certified hospice in San Antonio, TX with a Hospice Care Index of 10 out of 10. Visit patterns, family…

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Home›In-Home Care›Hospices›River City Hospice & Palliative Care

River City Hospice & Palliative Care is a Medicare-certified hospice based at 6523 Moss Oak Dr. in San Antonio, TX 78229. It has been certified since 2010. It cares for about 63 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. The index flags 4 areas where it is worse than the Texas average, starting with gaps in nursing visits longer than 7 days.

10 / 10Hospice Care Index
No rating publishedFamily caregiver survey
63Patients on an average day
2010Medicare-certified since

What is River City Hospice & Palliative Care's Medicare record?

HospiceRiver City Hospice & Palliative Care
Address6523 Moss Oak Dr., San Antonio, TX 78229
Phone(210) 858-9138
Medicare provider number (CCN)671655
OwnershipFor-Profit
Medicare-certified since09/27/2010

How does River City Hospice & Palliative Care score on Medicare's Hospice Care Index?

River City Hospice & Palliative Care scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 0 of the indicators below and worse on 4.

IndicatorRiver City Hospice & Palliative CareTexas averageU.S. averagevs. Texas
Gaps in nursing visits longer than 7 days (lower is better)69.5%62%52.4%Worse
Patients discharged alive within 7 days (lower is better)7%7.6%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)49.6%36.9%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)9.3%12.1%8.5%About the same
Live discharge followed by death in hospital (lower is better)2.3%2%2.1%About the same
Nurse minutes per routine home care day8.9 min11.6 min19.9 minWorse
Share of skilled nursing minutes given on weekends5.6%7.6%9.6%About the same
Patients visited by a nurse in the last 3 days of life82.3%88.1%89.3%Worse

Separately, 100% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 45.8% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).

What do families say about River City Hospice & Palliative Care?

82% of family caregivers said they would definitely recommend River City Hospice & Palliative Care; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionRiver City Hospice & Palliative CareTexas averageU.S. averagevs. Texas
Team always communicated well84%81%82%Better
Team always provided timely help73%77%78%Worse
Team always treated the patient with respect95%90%91%Better
Right amount of emotional and spiritual support87%89%91%About the same
Patient always got help for pain and symptoms72%76%76%Worse
Caregivers rated the hospice 9 or 1085%81%83%Better
Would definitely recommend the hospice82%83%85%About the same

Where does River City Hospice & Palliative Care deliver care, and to whom?

62% of river city hospice & palliative care's care is delivered at home and its largest patient group by diagnosis is heart and circulatory disease (29%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home62%
In a nursing facility30%
In assisted living8%
Primary diagnosisShare of patients
Heart and circulatory disease29%
Dementia26%
Cancer17%
Other conditions14%
Respiratory disease13%

Which San Antonio-area ZIP codes does River City Hospice & Palliative Care serve?

River City Hospice & Palliative Care tells Medicare it serves 57 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.

  • 78023
  • 78070
  • 78108
  • 78109
  • 78130
  • 78133
  • 78154
  • 78163
  • 78201
  • 78203
  • 78204
  • 78205
  • 78207
  • 78209
  • 78210
  • 78211
  • 78212
  • 78213
  • 78214
  • 78216
  • 78217
  • 78218
  • 78219
  • 78220
  • 78221
  • 78222
  • 78223
  • 78224
  • 78225
  • 78226
  • 78227
  • 78228
  • 78229
  • 78230
  • 78232
  • 78233
  • 78237
  • 78238
  • 78239
  • 78240
  • 78242
  • 78244
  • 78245
  • 78247
  • 78248
  • 78249
  • 78250
  • 78251
  • 78252
  • 78253
  • 78254
  • 78255
  • 78258
  • 78259
  • 78260
  • 78261
  • 78264

What should you ask River City Hospice & Palliative Care before choosing it?

Ask how often the nurse visits

69.5% of River City Hospice & Palliative Care's patients went more than seven days without a nursing visit at some point, against 62% across Texas. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how eligibility is reviewed

49.6% of its live discharges came after six months or more of care (Texas average 36.9%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask how long nursing visits last

Its nurses average 8.9 minutes per routine care day, against 11.6 minutes across Texas. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Which other hospices serve San Antonio, TX?

All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is River City Hospice & Palliative Care Medicare-certified?

Yes. River City Hospice & Palliative Care is certified by Medicare under provider number 671655 and has been since 2010.

What is River City Hospice & Palliative Care's Hospice Care Index score?

10 out of 10 in the current Medicare data. The Texas average is 8.4.

How large is River City Hospice & Palliative Care?

It cares for about 63 patients on an average day.

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