New Century Hospice of San Antonio is a Medicare-certified hospice based at 2210 Bandera Hwy Ste B-2 in Kerrville, TX 78028. It has been certified since 2009. It cares for about 126 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. Family caregivers rate it 3 out of 5 stars. It is better than the Texas average on 3 of the index's visit and discharge indicators.
What is New Century Hospice of San Antonio's Medicare record?
| Hospice | New Century Hospice of San Antonio |
|---|---|
| Address | 2210 Bandera Hwy Ste B-2, Kerrville, TX 78028 |
| Phone | (830) 955-5961 |
| Medicare provider number (CCN) | 671612 |
| Ownership | For-Profit |
| Medicare-certified since | 02/12/2009 |
How does New Century Hospice of San Antonio score on Medicare's Hospice Care Index?
New Century Hospice of San Antonio scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 3 of the indicators below and worse on 0.
| Indicator | New Century Hospice of San Antonio | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 35.9% | 62% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 4.8% | 7.6% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 39.5% | 36.9% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 4% | 12.1% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 1.6% | 2% | 2.1% | About the same |
| Nurse minutes per routine home care day | 10.1 min | 11.6 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 5.9% | 7.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 93.4% | 88.1% | 89.3% | Better |
Separately, 97% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 70.4% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).
What do families say about New Century Hospice of San Antonio?
83% of family caregivers said they would definitely recommend New Century Hospice of San Antonio; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | New Century Hospice of San Antonio | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team always communicated well | 82% | 81% | 82% | About the same |
| Team always provided timely help | 80% | 77% | 78% | Better |
| Team always treated the patient with respect | 86% | 90% | 91% | Worse |
| Right amount of emotional and spiritual support | 91% | 89% | 91% | About the same |
| Patient always got help for pain and symptoms | 79% | 76% | 76% | Better |
| Caregivers rated the hospice 9 or 10 | 81% | 81% | 83% | About the same |
| Would definitely recommend the hospice | 83% | 83% | 85% | About the same |
Where does New Century Hospice of San Antonio deliver care, and to whom?
51% of new century hospice of san antonio's care is delivered at home and its largest patient group by diagnosis is dementia (32%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 51% |
| In assisted living | 25% |
| In a nursing facility | 23% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 32% |
| Heart and circulatory disease | 21% |
| Cancer | 17% |
| Other conditions | 14% |
| Stroke | 8% |
| Respiratory disease | 8% |
Which San Antonio-area ZIP codes does New Century Hospice of San Antonio serve?
New Century Hospice of San Antonio tells Medicare it serves 60 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.
- 78002
- 78023
- 78070
- 78073
- 78101
- 78108
- 78109
- 78112
- 78124
- 78130
- 78133
- 78148
- 78154
- 78201
- 78202
- 78203
- 78207
- 78209
- 78210
- 78211
- 78212
- 78213
- 78214
- 78216
- 78217
- 78218
- 78219
- 78220
- 78221
- 78222
- 78223
- 78224
- 78227
- 78228
- 78229
- 78231
- 78232
- 78233
- 78237
- 78238
- 78239
- 78240
- 78242
- 78244
- 78245
- 78247
- 78249
- 78250
- 78251
- 78252
- 78253
- 78254
- 78255
- 78256
- 78257
- 78258
- 78259
- 78260
- 78261
- 78264
What should you ask New Century Hospice of San Antonio before choosing it?
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is New Century Hospice of San Antonio Medicare-certified?
Yes. New Century Hospice of San Antonio is certified by Medicare under provider number 671612 and has been since 2009.
What is New Century Hospice of San Antonio's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Texas average is 8.4.
How large is New Century Hospice of San Antonio?
It cares for about 126 patients on an average day.
