Hope Hospice is a Medicare-certified hospice based at 611 North Walnut in New Braunfels, TX 78130. It has been certified since 1988. It cares for about 304 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. Family caregivers rate it 4 out of 5 stars. The index flags 2 areas where it is worse than the Texas average, starting with gaps in nursing visits longer than 7 days.
What is Hope Hospice's Medicare record?
| Hospice | Hope Hospice |
|---|---|
| Address | 611 North Walnut, New Braunfels, TX 78130 |
| Phone | (830) 625-7500 |
| Medicare provider number (CCN) | 451522 |
| Ownership | Non-Profit |
| Medicare-certified since | 05/24/1988 |
How does Hope Hospice score on Medicare's Hospice Care Index?
Hope Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 1 of the indicators below and worse on 2.
| Indicator | Hope Hospice | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 77.1% | 62% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 10.2% | 7.6% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 35.8% | 36.9% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 15.8% | 12.1% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 1.4% | 2% | 2.1% | About the same |
| Nurse minutes per routine home care day | 9.9 min | 11.6 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 6.5% | 7.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 95% | 88.1% | 89.3% | Better |
Separately, 99.8% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 72.9% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).
What do families say about Hope Hospice?
89% of family caregivers said they would definitely recommend Hope Hospice; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Hope Hospice | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team always communicated well | 84% | 81% | 82% | Better |
| Team always provided timely help | 79% | 77% | 78% | About the same |
| Team always treated the patient with respect | 93% | 90% | 91% | Better |
| Right amount of emotional and spiritual support | 93% | 89% | 91% | Better |
| Patient always got help for pain and symptoms | 79% | 76% | 76% | Better |
| Caregivers rated the hospice 9 or 10 | 88% | 81% | 83% | Better |
| Would definitely recommend the hospice | 89% | 83% | 85% | Better |
Where does Hope Hospice deliver care, and to whom?
54% of hope hospice's care is delivered at home and its largest patient group by diagnosis is dementia (30%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 54% |
| In assisted living | 27% |
| In a nursing facility | 18% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 30% |
| Heart and circulatory disease | 24% |
| Cancer | 21% |
| Other conditions | 14% |
| Respiratory disease | 9% |
| Stroke | 5% |
Which San Antonio-area ZIP codes does Hope Hospice serve?
Hope Hospice tells Medicare it serves 48 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.
- 78023
- 78070
- 78073
- 78101
- 78108
- 78109
- 78123
- 78124
- 78130
- 78132
- 78133
- 78148
- 78152
- 78154
- 78155
- 78163
- 78201
- 78209
- 78213
- 78216
- 78217
- 78218
- 78219
- 78220
- 78223
- 78230
- 78231
- 78232
- 78233
- 78239
- 78240
- 78244
- 78245
- 78247
- 78248
- 78249
- 78254
- 78255
- 78256
- 78257
- 78258
- 78259
- 78260
- 78261
- 78263
- 78266
- 78623
- 78638
What should you ask Hope Hospice before choosing it?
Ask how often the nurse visits
77.1% of Hope Hospice's patients went more than seven days without a nursing visit at some point, against 62% across Texas. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how a crisis at home is handled
15.8% of its live discharges were followed by a hospital stay and a return to hospice (Texas average 12.1%). Ask who comes to the house in a symptom crisis and how fast.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve New Braunfels, TX?
- Elara Caring — Hospice Care Index 10 of 10
- Embrace Hospice — Hospice Care Index 9 of 10
- Edenhospice — Hospice Care Index 8 of 10
All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Hope Hospice Medicare-certified?
Yes. Hope Hospice is certified by Medicare under provider number 451522 and has been since 1988.
What is Hope Hospice's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Texas average is 8.4.
How large is Hope Hospice?
It cares for about 304 patients on an average day.
