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Heart to Heart Hospice of San Antonio, LLC: Medicare Hospice Quality Record in San Antonio, TX

Heart to Heart Hospice of San Antonio, LLC is a Medicare-certified hospice in San Antonio, TX with a Hospice Care Index of 9 out of 10 and 4 of 5 stars…

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Home›In-Home Care›Hospices›Heart to Heart Hospice of San Antonio, LLC

Heart to Heart Hospice of San Antonio, LLC is a Medicare-certified hospice based at 1000 Central Parkway North, Suite 110 in San Antonio, TX 78232. It has been certified since 2006. It cares for about 61 patients on an average day, making it a mid-sized hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. Family caregivers rate it 4 out of 5 stars. The index flags 4 areas where it is worse than the Texas average, starting with gaps in nursing visits longer than 7 days.

9 / 10Hospice Care Index
★★★★☆4 / 5Family caregiver survey
61Patients on an average day
2006Medicare-certified since

What is Heart to Heart Hospice of San Antonio, LLC's Medicare record?

HospiceHeart to Heart Hospice of San Antonio, LLC
Address1000 Central Parkway North, Suite 110, San Antonio, TX 78232
Phone(210) 824-4113
Medicare provider number (CCN)671533
OwnershipFor-Profit
Medicare-certified since06/07/2006

How does Heart to Heart Hospice of San Antonio, LLC score on Medicare's Hospice Care Index?

Heart to Heart Hospice of San Antonio, LLC scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 2 of the indicators below and worse on 4.

IndicatorHeart to Heart Hospice of San Antonio, LLCTexas averageU.S. averagevs. Texas
Gaps in nursing visits longer than 7 days (lower is better)73.3%62%52.4%Worse
Patients discharged alive within 7 days (lower is better)9.4%7.6%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)44.8%36.9%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)17.7%12.1%8.5%Worse
Live discharge followed by death in hospital (lower is better)2.1%2%2.1%About the same
Nurse minutes per routine home care day8.3 min11.6 min19.9 minWorse
Share of skilled nursing minutes given on weekends13.1%7.6%9.6%Better
Patients visited by a nurse in the last 3 days of life94.2%88.1%89.3%Better

Separately, 98.1% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 65% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).

What do families say about Heart to Heart Hospice of San Antonio, LLC?

87% of family caregivers said they would definitely recommend Heart to Heart Hospice of San Antonio, LLC; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionHeart to Heart Hospice of San Antonio, LLCTexas averageU.S. averagevs. Texas
Team always communicated well82%81%82%About the same
Team always provided timely help78%77%78%About the same
Team always treated the patient with respect93%90%91%Better
Right amount of emotional and spiritual support88%89%91%About the same
Patient always got help for pain and symptoms78%76%76%About the same
Caregivers rated the hospice 9 or 1083%81%83%About the same
Would definitely recommend the hospice87%83%85%Better

Where does Heart to Heart Hospice of San Antonio, LLC deliver care, and to whom?

41% of heart to heart hospice of san antonio, llc's care is delivered at home and its largest patient group by diagnosis is dementia (27%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home41%
In a nursing facility37%
In assisted living19%
Other locations2%
In a hospital1%
Primary diagnosisShare of patients
Dementia27%
Cancer21%
Other conditions16%
Heart and circulatory disease15%
Stroke12%
Respiratory disease10%

Which San Antonio-area ZIP codes does Heart to Heart Hospice of San Antonio, LLC serve?

Heart to Heart Hospice of San Antonio, LLC tells Medicare it serves 66 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.

  • 78023
  • 78070
  • 78073
  • 78101
  • 78108
  • 78109
  • 78124
  • 78130
  • 78132
  • 78133
  • 78148
  • 78154
  • 78155
  • 78163
  • 78201
  • 78202
  • 78204
  • 78207
  • 78208
  • 78209
  • 78210
  • 78211
  • 78212
  • 78213
  • 78214
  • 78215
  • 78216
  • 78217
  • 78218
  • 78219
  • 78220
  • 78221
  • 78222
  • 78223
  • 78224
  • 78225
  • 78227
  • 78228
  • 78229
  • 78230
  • 78231
  • 78232
  • 78233
  • 78237
  • 78238
  • 78239
  • 78240
  • 78242
  • 78244
  • 78245
  • 78247
  • 78249
  • 78250
  • 78251
  • 78252
  • 78253
  • 78254
  • 78255
  • 78256
  • 78258
  • 78259
  • 78260
  • 78261
  • 78263
  • 78266
  • 78638

What should you ask Heart to Heart Hospice of San Antonio, LLC before choosing it?

Ask how often the nurse visits

73.3% of Heart to Heart Hospice of San Antonio, LLC's patients went more than seven days without a nursing visit at some point, against 62% across Texas. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how eligibility is reviewed

44.8% of its live discharges came after six months or more of care (Texas average 36.9%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask how a crisis at home is handled

17.7% of its live discharges were followed by a hospital stay and a return to hospice (Texas average 12.1%). Ask who comes to the house in a symptom crisis and how fast.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Which other hospices serve San Antonio, TX?

All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Heart to Heart Hospice of San Antonio, LLC Medicare-certified?

Yes. Heart to Heart Hospice of San Antonio, LLC is certified by Medicare under provider number 671533 and has been since 2006.

What is Heart to Heart Hospice of San Antonio, LLC's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Texas average is 8.4.

How large is Heart to Heart Hospice of San Antonio, LLC?

It cares for about 61 patients on an average day.

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