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Heart of Texas Hospice: Medicare Hospice Quality Record in Spring Branch, TX

Heart of Texas Hospice is a Medicare-certified hospice in Spring Branch, TX with a Hospice Care Index of 10 out of 10 and 4 of 5 stars from family…

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Heart of Texas Hospice is a Medicare-certified hospice based at 18568 Forty Six Parkway Suite 3001a in Spring Branch, TX 78070. It has been certified since 2001. It cares for about 103 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. Family caregivers rate it 4 out of 5 stars. The index flags 2 areas where it is worse than the Texas average, starting with gaps in nursing visits longer than 7 days.

10 / 10Hospice Care Index
★★★★☆4 / 5Family caregiver survey
103Patients on an average day
2001Medicare-certified since

What is Heart of Texas Hospice's Medicare record?

HospiceHeart of Texas Hospice
Address18568 Forty Six Parkway Suite 3001a, Spring Branch, TX 78070
Phone(830) 730-7711
Medicare provider number (CCN)451712
OwnershipFor-Profit
Medicare-certified since12/10/2001

How does Heart of Texas Hospice score on Medicare's Hospice Care Index?

Heart of Texas Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 3 of the indicators below and worse on 2.

IndicatorHeart of Texas HospiceTexas averageU.S. averagevs. Texas
Gaps in nursing visits longer than 7 days (lower is better)69.8%62%52.4%Worse
Patients discharged alive within 7 days (lower is better)3.8%7.6%7.3%Better
Patients discharged alive after 180 days or more (lower is better)38.5%36.9%37.4%About the same
Live discharge followed by a hospital stay and readmission to hospice (lower is better)8.5%12.1%8.5%Better
Live discharge followed by death in hospital (lower is better)0%2%2.1%About the same
Nurse minutes per routine home care day9.4 min11.6 min19.9 minWorse
Share of skilled nursing minutes given on weekends5.3%7.6%9.6%About the same
Patients visited by a nurse in the last 3 days of life95.1%88.1%89.3%Better

Separately, 97.4% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 64.7% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).

What do families say about Heart of Texas Hospice?

86% of family caregivers said they would definitely recommend Heart of Texas Hospice; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionHeart of Texas HospiceTexas averageU.S. averagevs. Texas
Team always communicated well84%81%82%Better
Team always provided timely help81%77%78%Better
Team always treated the patient with respect91%90%91%About the same
Right amount of emotional and spiritual support89%89%91%About the same
Patient always got help for pain and symptoms77%76%76%About the same
Caregivers rated the hospice 9 or 1085%81%83%Better
Would definitely recommend the hospice86%83%85%Better

Where does Heart of Texas Hospice deliver care, and to whom?

52% of heart of texas hospice's care is delivered at home and its largest patient group by diagnosis is dementia (41%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home52%
In assisted living35%
In a nursing facility7%
In a skilled nursing facility5%
In a hospital1%
Primary diagnosisShare of patients
Dementia41%
Cancer18%
Heart and circulatory disease18%
Other conditions10%
Respiratory disease8%
Stroke6%

Which San Antonio-area ZIP codes does Heart of Texas Hospice serve?

Heart of Texas Hospice tells Medicare it serves 62 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.

  • 78023
  • 78070
  • 78073
  • 78101
  • 78108
  • 78109
  • 78123
  • 78124
  • 78130
  • 78132
  • 78133
  • 78148
  • 78154
  • 78155
  • 78163
  • 78201
  • 78203
  • 78204
  • 78205
  • 78209
  • 78210
  • 78211
  • 78212
  • 78213
  • 78214
  • 78215
  • 78216
  • 78217
  • 78218
  • 78220
  • 78221
  • 78222
  • 78223
  • 78225
  • 78227
  • 78228
  • 78229
  • 78230
  • 78231
  • 78232
  • 78233
  • 78237
  • 78239
  • 78240
  • 78244
  • 78245
  • 78247
  • 78248
  • 78249
  • 78250
  • 78251
  • 78252
  • 78253
  • 78254
  • 78255
  • 78256
  • 78257
  • 78258
  • 78259
  • 78260
  • 78261
  • 78264

What should you ask Heart of Texas Hospice before choosing it?

Ask how often the nurse visits

69.8% of Heart of Texas Hospice's patients went more than seven days without a nursing visit at some point, against 62% across Texas. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how long nursing visits last

Its nurses average 9.4 minutes per routine care day, against 11.6 minutes across Texas. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Heart of Texas Hospice Medicare-certified?

Yes. Heart of Texas Hospice is certified by Medicare under provider number 451712 and has been since 2001.

What is Heart of Texas Hospice's Hospice Care Index score?

10 out of 10 in the current Medicare data. The Texas average is 8.4.

How large is Heart of Texas Hospice?

It cares for about 103 patients on an average day.

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