Free senior care advisor for Texas families. No fees, ever.
Call free: (830) 355-0287
San Antonio Senior AdvisorPeople • Places • Possibilities Directory

Gentiva Hospice: Medicare Hospice Quality Record in San Antonio, TX

Gentiva Hospice is a Medicare-certified hospice in San Antonio, TX with a Hospice Care Index of 9 out of 10. Visit patterns, family survey answers and…

✓ 1,800+ verified Texas facilities
✓ Free for families · no fees, ever
✓ Licensed by Texas HHSC
✓ Local advisors, not a national call center
Home›In-Home Care›Hospices›Gentiva Hospice

Gentiva Hospice is a Medicare-certified hospice based at 1222 N. Main Avenue Ste 600 in San Antonio, TX 78212. It has been certified since 1992. It cares for about 89 patients on an average day, making it a mid-sized hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. The index flags 1 area where it is worse than the Texas average, starting with live discharge followed by a hospital stay and readmission to hospice.

9 / 10Hospice Care Index
No rating publishedFamily caregiver survey
89Patients on an average day
1992Medicare-certified since

What is Gentiva Hospice's Medicare record?

HospiceGentiva Hospice
Address1222 N. Main Avenue Ste 600, San Antonio, TX 78212
Phone(210) 738-8141
Medicare provider number (CCN)451563
OwnershipFor-Profit
Medicare-certified since08/19/1992

How does Gentiva Hospice score on Medicare's Hospice Care Index?

Gentiva Hospice scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 3 of the indicators below and worse on 1.

IndicatorGentiva HospiceTexas averageU.S. averagevs. Texas
Gaps in nursing visits longer than 7 days (lower is better)45.4%62%52.4%Better
Patients discharged alive within 7 days (lower is better)5.1%7.6%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)37.4%36.9%37.4%About the same
Live discharge followed by a hospital stay and readmission to hospice (lower is better)19.2%12.1%8.5%Worse
Live discharge followed by death in hospital (lower is better)1%2%2.1%About the same
Nurse minutes per routine home care day10.8 min11.6 min19.9 minAbout the same
Share of skilled nursing minutes given on weekends11.4%7.6%9.6%Better
Patients visited by a nurse in the last 3 days of life94%88.1%89.3%Better

Separately, 97.3% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 56.1% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).

What do families say about Gentiva Hospice?

79% of family caregivers said they would definitely recommend Gentiva Hospice; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionGentiva HospiceTexas averageU.S. averagevs. Texas
Team always communicated well81%81%82%About the same
Team always provided timely help66%77%78%Worse
Team always treated the patient with respect91%90%91%About the same
Right amount of emotional and spiritual support95%89%91%Better
Patient always got help for pain and symptoms77%76%76%About the same
Caregivers rated the hospice 9 or 1081%81%83%About the same
Would definitely recommend the hospice79%83%85%Worse

Where does Gentiva Hospice deliver care, and to whom?

64% of gentiva hospice's care is delivered at home and its largest patient group by diagnosis is heart and circulatory disease (34%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home64%
In a nursing facility34%
In assisted living1%
In a skilled nursing facility1%
Primary diagnosisShare of patients
Heart and circulatory disease34%
Cancer18%
Respiratory disease18%
Dementia14%
Other conditions10%
Stroke8%

Which San Antonio-area ZIP codes does Gentiva Hospice serve?

Gentiva Hospice tells Medicare it serves 53 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.

  • 78002
  • 78023
  • 78073
  • 78101
  • 78108
  • 78109
  • 78112
  • 78154
  • 78155
  • 78201
  • 78202
  • 78203
  • 78204
  • 78205
  • 78207
  • 78208
  • 78209
  • 78210
  • 78211
  • 78212
  • 78213
  • 78214
  • 78216
  • 78217
  • 78218
  • 78219
  • 78220
  • 78221
  • 78222
  • 78223
  • 78224
  • 78225
  • 78226
  • 78227
  • 78228
  • 78230
  • 78233
  • 78237
  • 78238
  • 78239
  • 78240
  • 78242
  • 78244
  • 78245
  • 78249
  • 78250
  • 78252
  • 78253
  • 78254
  • 78257
  • 78261
  • 78263
  • 78264

What should you ask Gentiva Hospice before choosing it?

Ask how a crisis at home is handled

19.2% of its live discharges were followed by a hospital stay and a return to hospice (Texas average 12.1%). Ask who comes to the house in a symptom crisis and how fast.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Which other hospices serve San Antonio, TX?

All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Gentiva Hospice Medicare-certified?

Yes. Gentiva Hospice is certified by Medicare under provider number 451563 and has been since 1992.

What is Gentiva Hospice's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Texas average is 8.4.

How large is Gentiva Hospice?

It cares for about 89 patients on an average day.

Need help right now?

Free, online, and no pressure — we work for families, not facilities. Hablamos español.

Call free: (830) 355-0287