Gentiva Hospice is a Medicare-certified hospice based at 1222 N. Main Avenue Ste 600 in San Antonio, TX 78212. It has been certified since 1992. It cares for about 89 patients on an average day, making it a mid-sized hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. The index flags 1 area where it is worse than the Texas average, starting with live discharge followed by a hospital stay and readmission to hospice.
What is Gentiva Hospice's Medicare record?
| Hospice | Gentiva Hospice |
|---|---|
| Address | 1222 N. Main Avenue Ste 600, San Antonio, TX 78212 |
| Phone | (210) 738-8141 |
| Medicare provider number (CCN) | 451563 |
| Ownership | For-Profit |
| Medicare-certified since | 08/19/1992 |
How does Gentiva Hospice score on Medicare's Hospice Care Index?
Gentiva Hospice scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 3 of the indicators below and worse on 1.
| Indicator | Gentiva Hospice | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 45.4% | 62% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 5.1% | 7.6% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 37.4% | 36.9% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 19.2% | 12.1% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 1% | 2% | 2.1% | About the same |
| Nurse minutes per routine home care day | 10.8 min | 11.6 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 11.4% | 7.6% | 9.6% | Better |
| Patients visited by a nurse in the last 3 days of life | 94% | 88.1% | 89.3% | Better |
Separately, 97.3% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 56.1% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).
What do families say about Gentiva Hospice?
79% of family caregivers said they would definitely recommend Gentiva Hospice; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Gentiva Hospice | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team always communicated well | 81% | 81% | 82% | About the same |
| Team always provided timely help | 66% | 77% | 78% | Worse |
| Team always treated the patient with respect | 91% | 90% | 91% | About the same |
| Right amount of emotional and spiritual support | 95% | 89% | 91% | Better |
| Patient always got help for pain and symptoms | 77% | 76% | 76% | About the same |
| Caregivers rated the hospice 9 or 10 | 81% | 81% | 83% | About the same |
| Would definitely recommend the hospice | 79% | 83% | 85% | Worse |
Where does Gentiva Hospice deliver care, and to whom?
64% of gentiva hospice's care is delivered at home and its largest patient group by diagnosis is heart and circulatory disease (34%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 64% |
| In a nursing facility | 34% |
| In assisted living | 1% |
| In a skilled nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Heart and circulatory disease | 34% |
| Cancer | 18% |
| Respiratory disease | 18% |
| Dementia | 14% |
| Other conditions | 10% |
| Stroke | 8% |
Which San Antonio-area ZIP codes does Gentiva Hospice serve?
Gentiva Hospice tells Medicare it serves 53 ZIP codes in San Antonio and Bexar, Comal and Guadalupe counties.
- 78002
- 78023
- 78073
- 78101
- 78108
- 78109
- 78112
- 78154
- 78155
- 78201
- 78202
- 78203
- 78204
- 78205
- 78207
- 78208
- 78209
- 78210
- 78211
- 78212
- 78213
- 78214
- 78216
- 78217
- 78218
- 78219
- 78220
- 78221
- 78222
- 78223
- 78224
- 78225
- 78226
- 78227
- 78228
- 78230
- 78233
- 78237
- 78238
- 78239
- 78240
- 78242
- 78244
- 78245
- 78249
- 78250
- 78252
- 78253
- 78254
- 78257
- 78261
- 78263
- 78264
What should you ask Gentiva Hospice before choosing it?
Ask how a crisis at home is handled
19.2% of its live discharges were followed by a hospital stay and a return to hospice (Texas average 12.1%). Ask who comes to the house in a symptom crisis and how fast.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve San Antonio, TX?
- Completecare Home Health and Hospice — Hospice Care Index 6 of 10
- Accentcare Hospice & Palliative Care of Texas -San Antonio — Hospice Care Index 10 of 10
- All Seasons Hospice of Texas — Hospice Care Index 10 of 10
- Altus Hospice — Hospice Care Index 10 of 10
- Amedisys Hospice of San Antonio — Hospice Care Index 10 of 10
- Aspen Hospice and Palliative Care — Hospice Care Index 10 of 10
All Medicare-certified hospices in San Antonio and Bexar, Comal and Guadalupe counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Gentiva Hospice Medicare-certified?
Yes. Gentiva Hospice is certified by Medicare under provider number 451563 and has been since 1992.
What is Gentiva Hospice's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Texas average is 8.4.
How large is Gentiva Hospice?
It cares for about 89 patients on an average day.
