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HHSC Licensing Explained: How to Verify a Texas Assisted Living Facility

Every Texas ALF must hold an active HHSC license. Here's how San Antonio families use the public HHSC disclosure portal to verify a facility, read inspection records, and spot red flags before placement.

HomeBlogHHSC Licensing Explained: How to Verify a Texas

By Linda Chen, CDP · February 8, 2026

Why the HHSC license matters

Texas HHSC (Health and Human Services Commission) is the sole regulator for assisted living facilities (Type A and Type B under Ch. 247) and nursing facilities (Ch. 242) in Texas. Unlike some states with parallel licensing pathways, every Texas ALF must hold an active HHSC license — there is no county-level licensing layer. An ALF operating without a current, active license is illegal and puts residents at risk.

HHSC conducts annual unannounced inspections of every licensed ALF and publishes the results publicly. A record of deficiency citations — especially repeat citations in the same area (medication management, resident rights, staffing) — is a meaningful signal about how a facility operates when no one is watching.

How to use the HHSC Public Disclosure Portal

Go to apps.hhs.texas.gov/HSPubDisclosure/ and search by facility name, city (San Antonio, New Braunfels, Boerne, etc.), or county (Bexar, Comal, Kendall, Guadalupe). The portal shows the facility's license type (Type A or B), current license status (Active, Provisional, Suspended, Revoked), licensed capacity, and owner/operator name.

Click through to the inspection history. Look for the date of the last standard survey, any complaint investigations, and the severity of any deficiencies cited. HHSC uses a deficiency scope and severity grid similar to CMS — 'immediate jeopardy' findings are the most serious and should be weighted heavily in your decision.

Red flags to watch for

A provisional or conditional license means HHSC identified compliance problems serious enough to restrict the facility's operations. A suspended or revoked license means the facility should not be operating — report it if you encounter one. Multiple citations in the same category across successive inspection cycles signal a systemic problem, not a one-time error.

A facility that refuses to show you its current HHSC license or becomes defensive when you ask about citations is telling you something important. A free, local advisor verifies HHSC licensing status for every community before recommending it — and can explain what specific citations actually mean in plain language.

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Common questions

How do I verify an ALF license in Texas?
Go to apps.hhs.texas.gov/HSPubDisclosure/ and search by facility name or Bexar County. The portal shows license type (Type A/B), status, capacity, and HHSC inspection history.
What does a provisional license mean in Texas?
A provisional license means HHSC identified compliance problems and has restricted the facility's license pending correction. It is a significant warning sign. Avoid placing a family member in a provisionally licensed facility without understanding why.
How often does HHSC inspect Texas ALFs?
HHSC conducts annual unannounced standard surveys of every licensed ALF, plus complaint investigations when a complaint is filed. All results are public in the HHSC disclosure portal.

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